Terms & Conditions


Prices indicated are Manufacturer Suggested Retail Prices.
Due to increasing costs of brass, raw and finishing materials, prices and specifications are subject to change without notice.
Westbrass notifies all customers of pricing errors upon purchase order entry. Any pricing disputes must be settled before the product has shipped. All prices are indicated in United States currency and will be invoiced at prices prevailing at the time of order. Price Lists are available by contacting Westbrass.


Net 30 days. A service charge of 1.5% per month (18% APR) will be charged on all invoices outstanding over 30 days.


All orders will be shipped prepaid and billed except for COD customers; unless the customer wishes to use third party billing. Shipments are F.O.B. Los Angeles, CA. Full freight is allowed on shipments of $1200.00 net invoice value, within the continental USA. Full freight is allowed on shipments of $1,500.000 net invoice value to Hawaii and Alaska. Freight is not allowed on shipments of displays. Shipper 
reserves the right to ship by method of our choosing.

Minimum Order

Our minimum order is $50.00 net per order. Charges will be added to orders of less than $50.00 to bring the order to the minimum billing.


Our liability on any claim, including claims of defective design, workmanship or materials is limited to replacement by shipment of items from our plant, refund or a combination thereof as we determine. Buyer agrees irrevocably to the jurisdiction of the California Courts over its person in the event of litigation. Service of process may be made as provided by California Law or shall be considered effective if sent by certified or registered mail, return receipt requested, postage prepaid.


Please check your order immediately upon receipt. All claims for shortages, overages, incorrect product, billing errors, etc., must be made within 5 business days of receipt of goods.


Goods cannot be returned without prior authorization and must have a Returned Materials Authorization Number (RMA#) attached with the product. Items sent back to Westbrass without prior authorization will be rejected and returned at the customer’s cost. Returns for non-defective merchandise are subject to a minimum 25% restocking fee. Returns Materials Authorization (RMA) must be requested in writing by fax, email or mail within 30 days of delivery. All refunds are subject to inspection of the returned merchandise. Credit will not be issued, under any circumstances, until after the item has been received and inspected. Non-defective returns must be received in saleable condition. No returns on special or custom orders. All returns must be made freight prepaid by sender and the sender must assume all responsibility for shipping. Westbrass reserves the right to limit and/or refuse any returns at their discretion.

Damaged or Lost Shipments

Items damaged in transit must be rejected upon delivery and immediately returned to Westbrass in its original box. West-
brass will be responsible for filing claims with the carrier. Damaged or lost shipments must be reported within 72 hours of receipt to the shipper of the product in question.